At kuda77, your privacy is not merely a legal obligation — it is our moral responsibility. This privacy policy clearly explains how your personal data is collected, used, protected, and managed by our platform.
Important Note: This Privacy Policy is effective from January 2026 and applies to all members using the kuda77 platform. By continuing to use our platform, you agree to the terms set out in this policy.
Kuda77 values the privacy of every member. As a trusted online entertainment platform used by hundreds of thousands of users in Malaysia, we understand that your trust depends entirely on how we handle your personal information.
This Privacy Policy is designed to explain — clearly and honestly, in plain language — how kuda77 collects, uses, stores, and protects your personal data. No confusing legal language, no hidden conditions.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. If you have any questions about this policy, our team is ready to assist via live chat or email.
✓ Kuda77's Commitment: We will never sell, rent or exchange your personal data to any third party for marketing purposes without your explicit consent.
Kuda77 only collects data that is strictly necessary to provide you with the best possible service. Below are the types of data we collect and the reasons for collecting them:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Account Information | Account management & login | Throughout active account tenure |
| KYC Documents | Identity verification & compliance | 5 years after account closure |
| Transaction Data | Financial records & audit | 7 years (legal requirement) |
| Usage Data | Platform Enhancements | 24 months |
| Communication Data | Customer support | 3 years |
Every piece of data collected has a clear and specific purpose. kuda77 does not use your data for any purpose beyond those stated below:
Marketing Consent: You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing consent will not affect your access to the platform.
Kuda77 does not sell or rent your personal data to any party. However, in certain limited situations, your data may be shared with the following parties:
Kuda77 works with selected third-party service providers to support platform operations, including payment gateway providers, cloud service providers, licensed game providers and identity verification companies. All such providers are bound by strict confidentiality agreements and may only use your data for purposes mutually agreed upon with kuda77.
Kuda77 may be required to disclose your personal data if mandated by law, court order or directive from a competent authority. This includes AML compliance requirements and reporting of suspicious activities to Malaysia's Financial Intelligence Unit (UPENHAM).
In the event of a merger, acquisition, or business asset transfer, member data may be transferred to the new entity. You will be notified in advance should this occur, and the new entity will be bound by the same or stricter privacy policy.
✓ Our Guarantee: kuda77 has never and will never share your data with advertisers, data brokers or third-party marketing companies without your explicit consent.
Kuda77 invests seriously in cybersecurity infrastructure to ensure your personal data remains safe at all times. The security measures we implement include:
All data transmitted between your browser or app and the kuda77 servers is protected using 256-bit SSL/TLS encryption — the highest security standard used by leading financial institutions and banks worldwide. Sensitive data such as financial information and KYC documents are also encrypted at rest.
Access to member personal data within kuda77's internal systems is strictly restricted on a need-to-know basis. Only authorized staff who require access to perform their duties are permitted to view the relevant data.
Kuda77's threat monitoring system operates continuously, 24 hours a day, 7 days a week. Any suspicious activity or unauthorised access attempts will be detected and addressed promptly by our cybersecurity team.
Kuda77 supports two-factor authentication for member accounts. We encourage all members to enable this feature for an added layer of account protection, especially when accessing from a new device.
Shared Responsibility: While kuda77 takes comprehensive technical measures, the security of your account also depends on you. Please use a strong password, do not share your login details, and contact our support immediately if you suspect any unauthorised access.
Kuda77 uses cookies and similar tracking technologies to enhance your experience on the platform. Below is an explanation of how we use them:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality and your experience on the kuda77 platform. For guidance on managing cookies in popular browsers, refer to the respective browser's help documentation.
Kuda77 does not retain your personal data longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements.
Generally, active account data is retained for the duration of your membership. Following account closure, kuda77 will retain your data for the period required by Malaysian law (typically between 5 and 7 years for financial records) before it is securely deleted or anonymised.
You may request deletion of your personal data that is not subject to legal retention requirements by contacting our privacy team. Requests will be processed within 30 business days.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by kuda77:
Request to view the personal data we hold about you at any time.
Request correction of inaccurate or incomplete personal data held in our records.
Request deletion of your personal data that is no longer required for its original purpose.
Object to the processing of your personal data for direct marketing purposes.
Request a copy of your data in a machine-readable format for transfer to another party.
Request restriction of the processing of your data under certain circumstances provided for by law.
To exercise any of the above rights, please contact the kuda77 privacy team via live chat or email at [email protected]. We will process your request within 21 business days and provide a clear response.
Kuda77 is a platform intended solely for individuals aged 18 and above. We do not knowingly collect or process any personal data from children or minors under the age of 18.
All account applicants are required to confirm they are 18 years of age or older at the point of registration. The identity verification (KYC) process we conduct also serves as a mechanism to ensure no underage individuals are able to successfully register on the kuda77 platform.
Should kuda77 discover that a child's personal data has been collected without our knowledge, we will immediately take steps to delete that data and close the account in question. Parents or guardians with concerns about this matter are welcome to contact us right away.
If you suspect a minor is using the kuda77 platform, please contact our support team immediately via live chat. We will take prompt action to investigate and address the issue.
Kuda77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. All amendments will be published on this page with a clear effective date.
For significant changes that affect how we use your personal data, we will provide advance notice via your registered email or through an in-platform notification, at least 14 days before those changes take effect.
Your continued use of the kuda77 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns or complaints regarding this Privacy Policy or how kuda77 handles your personal data, we are ready to listen and assist.
All privacy-related enquiries are handled by kuda77's qualified Data Protection Officer (DPO). We are committed to responding to every enquiry within 5 business days and resolving complaints within 21 business days.
✓ Right to Complain: If you are not satisfied with kuda77's response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.
We go beyond mere legal compliance — we take every step necessary to ensure your personal data is protected at every level.
All data is transmitted and stored using 256-bit SSL encryption — the same standard used by Malaysia's leading banks to protect financial transactions.
Kuda77's KYC process uses an integrated and secure identity verification system. Your documents are encrypted during transmission and can only be accessed by authorised staff.
Kuda77 has never sold, rented or traded members' personal data to any third party. Your data belongs to you and is used solely for platform purposes.
Kuda77's security system monitors the platform around the clock to detect unauthorised access attempts, cyberattacks, and suspicious activity in real time.
Kuda77's privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights as a user are protected.
Kuda77 has a qualified Data Protection Officer (DPO) to handle all privacy-related inquiries and complaints. We are committed to responding within 5 business days.
Your privacy and data security are our top priority. Register now and enjoy a safe, transparent, and entertaining online experience alongside more than 100,000 Malaysian members who already trust kuda77.
18+ only | Your data is protected | Responsible Gaming